Patient Access & Care Coordinator

Summit Health; New Britain (CT); On-site; USD 24,000 - 29,000; Full time

Job summary

Summit Health is hiring a Patient Service Representative in Connecticut. You will be the first point of contact for patients, handling check-in/out, information gathering, and registration while ensuring data accuracy and confidentiality.

Responsibilities include processing EHR/LIS orders, coordinating with care teams, and triaging calls. A High School diploma and strong communication skills are essential; healthcare or front-office experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Healthcare experience or relevant office experience preferred.
• Strong communication, interpersonal and customer service skills required.

Responsibilities

• Greet and check-in/out patients and gather information.
• Register patients and input demographics and insurance data.
• Reference and process orders from EHR/LIS as needed.
• Answer questions and provide information to patients and families.
• Maintain patient confidentiality and HIPAA compliance.

Skills

Customer service

Data entry

HIPAA compliance

Education

High school diploma or equivalent

Tools

EHR systems

Job description

Summit Health is hiring a Patient Service Representative in Connecticut. You will be the first point of contact for patients, handling check-in/out, information gathering, and registration while ensuring data accuracy and confidentiality.

Responsibilities include processing EHR/LIS orders, coordinating with care teams, and triaging calls. A High School diploma and strong communication skills are essential; healthcare or front-office experience is preferred.