Healthcare Front Desk & Care Coordinator

UnitedHealth Group; Littleton (CO); On-site; Confidential; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group is seeking a Patient Care Coordinator in Littleton, CO to greet, register and assist patients at the front desk. You will verify insurance, obtain pre-authorizations, process payments, and schedule appointments while handling medical records and front-desk communications.

This role supports a collaborative care team in a fast-paced setting. The ideal candidate has strong customer-service experience, basic Microsoft Office skills and familiarity with electronic health records.

Qualifications

• High School Diploma or GED required.
• 1+ years of telephonic or face-to-face customer service experience.
• Proficiency in Microsoft Office applications.

Responsibilities

• Greet and register patients in a prompt, pleasant and helpful manner.
• Check-in/check-out tasks including insurance verification and pre-authorizations.
• Collect co-payments, co-insurance and deductibles; manage cashier box and deposits.
• Answer phones, schedule appointments and route calls appropriately.
• Maintain medical records, scans, logs and communications.
• Establish positive working relationships with patients, staff and the public.

Skills

Customer service

MS Office

Education

High School Diploma/GED

Tools

Electronic Health Records (EHR)

Job description

UnitedHealth Group is seeking a Patient Care Coordinator in Littleton, CO to greet, register and assist patients at the front desk. You will verify insurance, obtain pre-authorizations, process payments, and schedule appointments while handling medical records and front-desk communications.

This role supports a collaborative care team in a fast-paced setting. The ideal candidate has strong customer-service experience, basic Microsoft Office skills and familiarity with electronic health records.