Onsite Medical Office Receptionist & Admin Coordinator

UnitedHealth Group; Chandler (AZ); On-site; Confidential; Full time

Job summary

UnitedHealth Group in Chandler, AZ is seeking an onsite Receptionist/Administrative Clerk to join our team. The role provides front-desk support, handles calls, scheduling, and document management with a focus on accuracy and courtesy.

The ideal candidate has a High School diploma (or GED), is within 30 miles of the office, and can work 9:00 am–5:30 pm on weekdays. Bilingual English/Spanish is a plus, and healthcare experience is preferred.

Qualifications

• High School Diploma / GED OR equivalent experience
• Must be 18 years of age OR older
• Basic computer skills
• Reside within 30 miles from the office located at 485 North Juniper Drive, Suite 2, Chandler, AZ 85226
• Availability to work a set 8 hour shift between the hours of 9:00 am - 5:30 pm, Monday - Friday, including the flexibility to work possible overtime either before, after, or on a different day from the regular schedule

Responsibilities

• Answer all calls as promptly as possible with the most professional, courteous and prompt service manner
• The Scan queue is monitored and checked for documents Reception is responsible for attaching to patient charts
• Ensure accuracy in what is attached to patient charts
• The Fax queue is monitored and checked for documents Reception is responsible for attaching or re - routing to the correct department
• Ordering supplies for all of the office and field staff
• Maintain office phone list of all office staff and distribute as necessary
• Coordinate repair of office damage, or other needs, with the property management
• Coordinate and maintain the schedule for both conference rooms
• Order meals for conference attendees as needed
• Use appropriate language and etiquette on jabber and in emails
• Stamp all envelopes and deliver to mail drop daily as needed
• Answer the door for guests, ensure they sign into the visitor's log and provide them with a visitor's badge
• Keep licenses on the wall up to date as necessary
• Ensure keys to medical record room are kept safe and always returned to front desk
• Do projects as assigned by leadership
• Contact sales, or MD Offices, when appropriate for obtaining clinicals for re - authorizations
• Assist Intake with watching referral source portals as needed
• Split up referral packets and appropriately name them in patient charts when Intake needs assistance
• Work on duties as assigned by Director of Operations

Skills

Bilingual English/Spanish

Education

High School Diploma / GED

Tools

Adobe

Job description

UnitedHealth Group in Chandler, AZ is seeking an onsite Receptionist/Administrative Clerk to join our team. The role provides front-desk support, handles calls, scheduling, and document management with a focus on accuracy and courtesy.

The ideal candidate has a High School diploma (or GED), is within 30 miles of the office, and can work 9:00 am–5:30 pm on weekdays. Bilingual English/Spanish is a plus, and healthcare experience is preferred.