Lead Medical Practice Assistant: Patient Care & Clinic Ops

Parkland Health; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Parkland Health in Dallas is searching for a Lead Medical Practice Assistant to provide operational support and patient-centered care within the medical team.

The ideal candidate will have at least five years of customer service experience, preferably in a healthcare setting, along with two years in a medical practice environment. Key responsibilities include coordinating activities, overseeing clinical operations, and ensuring safe patient handling.

This includes a commitment to professional development through continuous learning and adherence to compliance standards.

Qualifications

• Five years of customer service experience required, preferably in healthcare.
• Two years of experience in a Medical Practice environment.
• Prefer coursework towards accredited medical terminology.

Responsibilities

• Lead and monitor Medical Practice Assistants in training and scheduling.
• Collaborate to support clinical operations and patient intake.
• Ensure compliance with operational guidelines and training documentation.

Skills

Customer service experience

Communication skills

ICD-9 CM coding knowledge

Medical terminology

Intermediate clerical skills

Virtual care experience

Bilingual skills

Job description

Parkland Health in Dallas is searching for a Lead Medical Practice Assistant to provide operational support and patient-centered care within the medical team.

The ideal candidate will have at least five years of customer service experience, preferably in a healthcare setting, along with two years in a medical practice environment. Key responsibilities include coordinating activities, overseeing clinical operations, and ensuring safe patient handling.

This includes a commitment to professional development through continuous learning and adherence to compliance standards.