Infectious Disease Care Coordinator

Parkland Health and Hospital System (PHHS); Dallas (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

Parkland Health and Hospital System is seeking a Medical Practice Assistant for the Infectious Diseases Clinic in Dallas. The role focuses on providing patient-centered care and operational support, coordinating activities across clinical areas, and ensuring smooth patient flow throughout visits.

Responsibilities include collecting patient data, assisting with screenings, greeting patients, addressing inquiries, and ensuring confidentiality and privacy.

Qualifications

• Three years of customer service experience, preferably in medical/healthcare settings.
• Experience with patient registration preferred.
• Completion of coursework toward accredited medical terminology recommended.
• Medical Office Assistant experience or training is a plus.

Responsibilities

• Provide patient-centered care and operational support to the medical team.
• Coordinate activities across clinical areas and facilitate patient flow.
• Assist with patient data collection and select screenings.
• Proficiently performs patient service activities in coordination with the clinical team.
• Greet patients and families, address inquiries, and ensure needs are met.
• Document patient interactions and maintain accurate records in the electronic health record.

Skills

Customer service

Communication skills

Bilingual

Medical terminology

Attention to detail

Problem solving

Team collaboration

Job description

Parkland Health and Hospital System is seeking a Medical Practice Assistant for the Infectious Diseases Clinic in Dallas. The role focuses on providing patient-centered care and operational support, coordinating activities across clinical areas, and ensuring smooth patient flow throughout visits.

Responsibilities include collecting patient data, assisting with screenings, greeting patients, addressing inquiries, and ensuring confidentiality and privacy.