Compassionate Patient Care Coordinator - Plastic Surgery

Concord Hospital; Northern (KY, NH); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Concord Hospital is seeking a Patient Care Coordinator to serve as the primary access point for patients and families. You will handle registration, scheduling, referrals, and inquiries with compassionate service in a busy medical office.

Responsibilities include verifying insurance, collecting demographics, and coordinating between primary, specialty, and ancillary services while maintaining accurate medical records. Equal opportunity employer.

Qualifications

• Experience in customer service in a medical setting.
• Knowledge of medical office operations and scheduling.
• Familiarity with payer guidelines and compliance processes.

Responsibilities

• Greet patients and collect signatures for required documents.
• Verify insurance and demographic information; educate on resources.
• Schedule and modify patient appointments and manage referrals.
• Answer calls and route inquiries; maintain patient records.
• Coordinate intake of patient information for new and existing patients.

Education

High School diploma or GED

Tools

Electronic Medical Records

Job description

Concord Hospital is seeking a Patient Care Coordinator to serve as the primary access point for patients and families. You will handle registration, scheduling, referrals, and inquiries with compassionate service in a busy medical office.

Responsibilities include verifying insurance, collecting demographics, and coordinating between primary, specialty, and ancillary services while maintaining accurate medical records. Equal opportunity employer.