Patient Access & Care Coordination Specialist

PT Solutions; Oshkosh (WI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision

401K with match

PTO and sick leave or EIB

Professional development opportunities

Endurance race entry fee reimbursement

Job summary

PT Solutions Physical Therapy in Oshkosh, WI seeks a Patient Service Coordinator to connect patients, providers, and insurers, handling verification, authorizations, payments, and scheduling to ensure a smooth care journey.

We provide ongoing training, clear advancement paths, and benefits including medical, dental, vision, a 401(k) match, PTO, and professional development within a nationwide practice.

Qualifications

• High School diploma or GED required.
• 1–2 years of customer service experience; healthcare experience preferred.

Responsibilities

• Reconcile patient payments and units billed while HIPAA compliant.
• Verify insurance and manage benefits.
• Obtain authorization or prior authorization.
• Oversee weekly and monthly reconciliation of charges.
• Maintain relationships with patients, providers, clinicians, and internal departments.

Skills

Customer service

Healthcare experience

HIPAA compliance

Insurance verification

Prior authorization

Schedule coordination

Education

High School diploma or GED

Job description

PT Solutions Physical Therapy in Oshkosh, WI seeks a Patient Service Coordinator to connect patients, providers, and insurers, handling verification, authorizations, payments, and scheduling to ensure a smooth care journey.

We provide ongoing training, clear advancement paths, and benefits including medical, dental, vision, a 401(k) match, PTO, and professional development within a nationwide practice.