Patient Services Coordinator: Seamless Care & Scheduling

PT Solutions Physical Therapy; Brown Deer (WI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision

401K with match

PTO and Sick Leave or EIB

Endurance race reimbursement

Job summary

PT Solutions Physical Therapy in Wisconsin is seeking a Patient Service Coordinator to connect patients, providers, and insurers, ensuring a seamless care journey. You will verify insurance, secure prior authorizations, coordinate referrals, and help optimize schedules while maintaining HIPAA compliance.

PT Solutions offers ongoing training, benefits including medical, dental, vision, a 401K with match, PTO, and career progression within a nationwide practice.

Qualifications

• High School or GED diploma required.
• 1–2 years of customer service experience; healthcare experience preferred.

Responsibilities

• Verify insurance coverage and manage prior authorizations.
• Coordinate referrals and optimize provider schedules.
• Maintain HIPAA-compliant processes and strong patient communication.
• Reconcile payments and assist with billing as needed.

Skills

Customer service

HIPAA awareness

Education

High School Diploma or GED

Job description

PT Solutions Physical Therapy in Wisconsin is seeking a Patient Service Coordinator to connect patients, providers, and insurers, ensuring a seamless care journey. You will verify insurance, secure prior authorizations, coordinate referrals, and help optimize schedules while maintaining HIPAA compliance.

PT Solutions offers ongoing training, benefits including medical, dental, vision, a 401K with match, PTO, and career progression within a nationwide practice.