Patient Access & Scheduling Specialist

PT Solutions Physical Therapy; Neenah (WI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with match

PTO

Career growth

Job summary

PT Solutions Physical Therapy in Neenah, WI is seeking a Patient Service Coordinator who will be the crucial link between patients, providers, and insurers, handling insurance verification, authorizations, scheduling, and billing to keep the care journey seamless.

This full-time role offers competitive pay, benefits, and opportunities for growth within a nationwide physical therapy practice, with ongoing training and PTO benefits.

Qualifications

• High School diploma or GED required.
• 1–2 years of customer service experience, healthcare preferred.

Responsibilities

• Reconcile patient payments and units billed while following HIPAA guidelines.
• Follow processes for Insurance Verification and/or benefits management.
• Obtain authorization and/or prior authorization.
• Over the counter collections and reconciliation of all charges weekly and monthly.
• Maintain relationships with patients, providers, clinicians, and internal operational departments.

Skills

Customer service

Communication

HIPAA compliance

Scheduling coordination

Insurance verification

Education

High School diploma

Job description

PT Solutions Physical Therapy in Neenah, WI is seeking a Patient Service Coordinator who will be the crucial link between patients, providers, and insurers, handling insurance verification, authorizations, scheduling, and billing to keep the care journey seamless.

This full-time role offers competitive pay, benefits, and opportunities for growth within a nationwide physical therapy practice, with ongoing training and PTO benefits.