Patient Access & Care Concierge

careers-hanger; Oklahoma City (OK); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive compensation package

8 Paid National Holidays

4 Floating Holidays

Paid Time Off (PTO)

Medical, Dental, Vision Benefits

401k Savings

Parental bonding leave

Referral bonus program

Mentorship programs

Job summary

Hanger, Inc. is seeking a front office receptionist to ensure a seamless patient flow in our Oklahoma City clinics. You will greet patients, verify demographics and insurance, collect payments, and schedule follow-up appointments tied to prosthetic care plans.

The role requires strong communication skills, reliability, and basic computer proficiency. Prior medical front office experience is preferred, with a focus on patient-centered service.

Qualifications

• High school diploma or equivalent required.
• Background in front desk or receptionist work preferred.
• Less than one year of customer service or related experience required.
• Experience with medical front office procedures preferred.
• Valid driver's license and driving record per policy.

Responsibilities

• Greet and assist patients at the front desk, provide wait time information.
• Verify patient demographics and insurance during check-in; handle walk-ins.
• Collect patient payments including deductibles and copays.
• Coordinate follow-up appointments and prosthetic care plans.
• Act as liaison for clinic services and patient experience programs.
• Collaborate with Revenue Cycle Management to obtain patient information.
• Maintain accurate electronic health records.

Skills

Customer service

Receptionist experience

Medical front office

Communication skills

Typing 30 wpm

Computer proficiency

Education

High school diploma

Tools

Windows-based software

Email

Office equipment

Job description

Hanger, Inc. is seeking a front office receptionist to ensure a seamless patient flow in our Oklahoma City clinics. You will greet patients, verify demographics and insurance, collect payments, and schedule follow-up appointments tied to prosthetic care plans.

The role requires strong communication skills, reliability, and basic computer proficiency. Prior medical front office experience is preferred, with a focus on patient-centered service.