Patient Access & Scheduling Specialist

Hanger; Oklahoma City (OK); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Holiday time

Health benefits

401k

Parental leave

Referral program

Mentorship program

Job summary

Hanger, Inc. seeks a detail‑oriented front desk receptionist to ensure a seamless patient and staff experience in our Oklahoma City clinic. You will greet patients, verify demographics and insurance, handle check‑ins, and support scheduling and patient communications.

The ideal candidate brings a year or less of front office or medical reception experience, strong communication skills, and proficiency with Windows‑based software, with a commitment to accuracy and outstanding service.

Qualifications

• Minimum qualifications include a high school diploma or equivalent.
• Less than one year of customer service or related experience.
• Experience in a receptionist role or medical front office procedures is preferred.
• Must have or be eligible to obtain a valid driver's license per company policy.

Responsibilities

• Greet and assist patients at the front desk, provide wait time information, and address inquiries.
• Verify and update patient demographics and insurance details during check-in; handle walk-in registrations.
• Collect patient payments (deductibles, copays, co-insurance) at the front desk.
• Coordinate follow-up appointments, including cast/measure delivery and prosthetic care plans.
• Serve as liaison for clinic services and information on patient experience programs.

Skills

Interpersonal skills

Oral communication

Written communication

Typing 30 wpm

Customer service

Education

High school diploma

Tools

Windows-based software

Email

Job description

Hanger, Inc. seeks a detail‑oriented front desk receptionist to ensure a seamless patient and staff experience in our Oklahoma City clinic. You will greet patients, verify demographics and insurance, handle check‑ins, and support scheduling and patient communications.

The ideal candidate brings a year or less of front office or medical reception experience, strong communication skills, and proficiency with Windows‑based software, with a commitment to accuracy and outstanding service.