Patient Access & Care Concierge

SimonMed Imaging; Los Gatos (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Free whole-body scans

Competitive wages

No nights / no calls / no weekends

Medical, dental and vision insurance

401(k) eligibility

Paid holidays / PTO

Sick time

Pet Insurance

Job summary

SimonMed Imaging in Los Gatos, CA is seeking a Patient Service Specialist to guide patients through admission with accuracy, empathy, and confidence.

You will greet patients, verify insurance, and process documentation, ensuring every visit starts with clarity and care within a fast-paced imaging center.

This role offers collaborative teamwork with clinical, operational, and support staff, and opportunities to grow in healthcare administration.

Qualifications

• Customer service or healthcare registration experience preferred
• Ability to collect and verify patient data accurately
• Proficient computer and data entry skills
• Experience with scheduling and insurance verification preferred

Responsibilities

• Greet patients and assist admission flow
• Verify insurance and process documentation
• Maintain patient demographics and payments
• Support front desk operations and resolve scheduling issues

Skills

Empathy

Communication

Attention to detail

Multitasking

Team player

Education

High school diploma or equivalent

Tools

EMR/PM systems

Job description

SimonMed Imaging in Los Gatos, CA is seeking a Patient Service Specialist to guide patients through admission with accuracy, empathy, and confidence.

You will greet patients, verify insurance, and process documentation, ensuring every visit starts with clarity and care within a fast-paced imaging center.

This role offers collaborative teamwork with clinical, operational, and support staff, and opportunities to grow in healthcare administration.