Patient Access & Care Concierge

Intermountain Healthcare Inc.; Las Vegas (NV); On-site; USD 25,000 - 33,000; Full time

Job summary

Intermountain Health is seeking a Patient Service Representative to be the first point of contact for patients at the Badura Clinic in Las Vegas, NV. The role involves greeting, scheduling, registration, and assisting with insurance coordination and payments.

A strong focus on customer/patient satisfaction and privacy is required. The position offers a stable schedule of 40 hours per week and a comprehensive benefits package.

Qualifications

• Six months of customer service experience.
• Basic computer skills in word processing and data entry.
• Ability to protect privacy and PHI of patients and caregivers.

Responsibilities

• Greet and check-in/out patients by phone or in person.
• Verify and update patient demographics in registration system.
• Obtain insurance cards and IDs, pre-certifications or prior authorizations as needed.

Skills

Customer service

Interpersonal communication

PHI privacy awareness

Education

High school diploma or GED

Tools

EMR systems

Job description

Intermountain Health is seeking a Patient Service Representative to be the first point of contact for patients at the Badura Clinic in Las Vegas, NV. The role involves greeting, scheduling, registration, and assisting with insurance coordination and payments.

A strong focus on customer/patient satisfaction and privacy is required. The position offers a stable schedule of 40 hours per week and a comprehensive benefits package.