Patient Records & Admin Clerk

Intermountain Healthcare Inc.; Las Vegas (NV); On-site; USD 24,000 - 31,000; Full time

Job summary

Intermountain Health in Las Vegas seeks a customer-facing clerical associate to support the patient record system and help coordinate patient care. You will greet customers, handle calls, collect forms, and forward information in a courteous, efficient manner.

The role requires multitasking, strong verbal and written communication, and experience in a healthcare setting. A professional demeanor and accuracy in data entry are essential for success.

Qualifications

• Demonstrated ability to perform multiple tasks with accuracy and in a timely manner.
• Demonstrated effective verbal and written communication skills.
• Demonstrated focus on positive customer service.
• Operate computers, telephones, office equipment, including manipulating paper and forms.

Responsibilities

• Greet customers, answer calls, take messages and forward them promptly.
• Distribute and explain paperwork or forms to customers.
• Collect forms and ensure completeness; process items such as insurance cards or payments.
• Triage customer requests and respond per policy; provide information as needed.
• Provide clerical support, including mail, data entry, scheduling, and file/chart assembly.
• Maintain professional image in communication and work space.

Skills

Multitasking

Verbal communication

Written communication

Data entry

Customer service

Phone etiquette

Tools

Office equipment

Job description

Intermountain Health in Las Vegas seeks a customer-facing clerical associate to support the patient record system and help coordinate patient care. You will greet customers, handle calls, collect forms, and forward information in a courteous, efficient manner.

The role requires multitasking, strong verbal and written communication, and experience in a healthcare setting. A professional demeanor and accuracy in data entry are essential for success.