Patient Access & Front Desk Specialist

Primor Health; Las Vegas (NV); On-site; USD 22,000 - 28,000; Full time

Job summary

Primor Health in Las Vegas, NV seeks a Patient Service Representative to be the first point of contact for patients arriving or calling the clinic. You will greet and check in patients, collect essential information, and handle payments.

Responsibilities include scheduling, EMR data entry, answering billing questions, verifying insurance, screening calls, accepting lab drop-offs, and supporting other administrative duties as needed.

Qualifications

• Previous experience in front office or similar role preferred.
• High school diploma or GED.
• Experience using an Electronic Medical Record system as well as foundational computer skills, including Microsoft Office Suite and the Internet. Ability to navigate at a basic level within web-based applications.
• Ability to learn and follow HIPAA requirements and respect patient privacy rights.
• Strong organizational and multitasking skills.

Responsibilities

• Registering, scheduling and re-scheduling patients for initial appointments and follow-ups
• Entering data for patients into an electronic medical record (EMR)
• Answering patient questions about billing and payments and collect payments
• Screening incoming calls to provide the proper routing to other departments when necessary
• Verifying insurance eligibility
• Accepting lab drop offs from patients
• Other duties as assigned

Skills

Front desk experience

HIPAA compliance

Organizational skills

Multitasking

Customer service

Education

High school diploma or GED

Tools

EMR system

Microsoft Office Suite

Internet basics

Job description

Primor Health in Las Vegas, NV seeks a Patient Service Representative to be the first point of contact for patients arriving or calling the clinic. You will greet and check in patients, collect essential information, and handle payments.

Responsibilities include scheduling, EMR data entry, answering billing questions, verifying insurance, screening calls, accepting lab drop-offs, and supporting other administrative duties as needed.