Patient Access & Call Center Receptionist – Full-Time

McLaren Health Care; Clarkston (MI); On-site; USD 30,000 - 42,000; Full time

Job summary

McLaren Health Care in Clarkston, Michigan, is seeking a Receptionist Call Center for Clarkston Medical Group. The role greets patients, verifies contact and insurance details, and registers appointments in a courteous, professional manner.

You will handle non-medical inquiries, answer and screen calls, and assist with billing verification and copay collection. A high school diploma is required; health-field experience is helpful. Schedule is full-time, 8:00am–5:00pm, with no on-call duties.

Qualifications

• High school diploma or the equivalent.
• Previous experience or education in a health-related field is helpful.
• Basic office skills such as typing and filing.
• Good organizational skills.

Responsibilities

• Welcomes patients and visitors in a courteous and professional manner and verifies patient contact and insurance information on file.
• Arranges appointments and registers patients, ensuring that all demographic information is current.
• Answers non-medical questions and gives routine non-medical instructions.
• Answers and screens telephone calls and takes messages.
• Collects, verifies, and enters into the billing system all insurance and third-party resources for payment.
• Verify accuracy of billing data and resolve any discrepancies.
• May coordinate insurance verification and perform precertification with insurance companies.
• May prepare charge tickets and receive co-payments for office visit.
• Monthly completion of Eagle training.
• Other duties as assigned.

Skills

Typing

Filing

Organization

Customer service

Education

High school diploma or equivalently

Job description

McLaren Health Care in Clarkston, Michigan, is seeking a Receptionist Call Center for Clarkston Medical Group. The role greets patients, verifies contact and insurance details, and registers appointments in a courteous, professional manner.

You will handle non-medical inquiries, answer and screen calls, and assist with billing verification and copay collection. A high school diploma is required; health-field experience is helpful. Schedule is full-time, 8:00am–5:00pm, with no on-call duties.