Receptionist Call Center - Clarkston Medical Group

McLaren Health Care; Clarkston (MI); On-site; USD 30,000 - 42,000; Full time

Job summary

McLaren Health Care in Clarkston, Michigan, is seeking a Receptionist Call Center for Clarkston Medical Group. The role greets patients, verifies contact and insurance details, and registers appointments in a courteous, professional manner.

You will handle non-medical inquiries, answer and screen calls, and assist with billing verification and copay collection. A high school diploma is required; health-field experience is helpful. Schedule is full-time, 8:00am–5:00pm, with no on-call duties.

Qualifications

• High school diploma or the equivalent.
• Previous experience or education in a health-related field is helpful.
• Basic office skills such as typing and filing.
• Good organizational skills.

Responsibilities

• Welcomes patients and visitors in a courteous and professional manner and verifies patient contact and insurance information on file.
• Arranges appointments and registers patients, ensuring that all demographic information is current.
• Answers non-medical questions and gives routine non-medical instructions.
• Answers and screens telephone calls and takes messages.
• Collects, verifies, and enters into the billing system all insurance and third-party resources for payment.
• Verify accuracy of billing data and resolve any discrepancies.
• May coordinate insurance verification and perform precertification with insurance companies.
• May prepare charge tickets and receive co-payments for office visit.
• Monthly completion of Eagle training.
• Other duties as assigned.

Skills

Typing

Filing

Organization

Customer service

Education

High school diploma or equivalently

Job description

The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan.

Receptionist Call Center - Clarkston Medical Group

Welcomes patients and visitors in a courteous and professional manner and verifies patient contact and insurance information on file

Arranges appointments and registers patients, ensuring that all demographic information is current

Answers non-medical questions and gives routine non-medical instructions.

Answers and screens telephone calls and takes messages

Collects, verifies, and enters into the billing system all insurance and third-party resources for payment

Verify accuracy of billing data and resolve any discrepancies

May coordinate insurance verification and perform precertification with insurance companies

May prepare charge tickets and receive co-payments for office visit

Monthly completion of Eagle training

• Other duties as assigned.

High school diploma or the equivalent

Previous experience or education in a health-related field helpful

Basic office skills such as typing and filing

Good organizational skills

Additional Information

• Schedule: Full-time
• Requisition ID: 26004546
• Daily Work Times: 8:00am-5:0pm
• On Call: No

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

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McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.