Patient Access Specialist | Front Desk & Billing Support

McLaren Health Care; Lake Orion (MI); On-site; USD 35,000 - 48,000; Full time

Job summary

McLaren Health Care in Michigan seeks a Patient Access Representative I to perform registration, financial clearance, insurance verification and cashiering tasks within Revenue Cycle Management. You will work under general direction and complete assigned tasks to quality and productivity standards.

Responsibilities include responding to customer needs professionally, coordinating with team members, and contributing to continuous quality improvement.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months in Patient Access, Medical Billing or Customer Service.
• Proficient in Microsoft Office (Excel and Word) and Windows.
• Willingness to travel between clinics for float positions.

Responsibilities

• Completes all assigned tasks accurately and timely.
• Responds professionally to customers' needs.
• Cooperates and communicates effectively with McLaren Health Care team members.
• Contributes to continuous quality improvement efforts.
• Seeks guidance from Rep II, Rep III and supervisor on tasks assigned.

Skills

Customer service

Education

High School Diploma or GED

Associate Degree in Health Care or related

Certification in medical billing/coding

Tools

Microsoft Office

Excel

Word

Windows OS

10-key calculator

Job description

McLaren Health Care in Michigan seeks a Patient Access Representative I to perform registration, financial clearance, insurance verification and cashiering tasks within Revenue Cycle Management. You will work under general direction and complete assigned tasks to quality and productivity standards.

Responsibilities include responding to customer needs professionally, coordinating with team members, and contributing to continuous quality improvement.