Patient Access & Billing Support Specialist

McLaren Health Care; Lansing (MI); On-site; USD 32,000 - 38,000; Full time

Job summary

McLaren Health Care in Lansing, MI is seeking a Patient Access Representative I under general direction to handle registration, financial clearance, insurance verification and cashier tasks as assigned by Revenue Cycle Management.

The role emphasizes accuracy and timely performance, courteous customer service, and collaboration with McLaren Health Care team members. Schedule is full-time, standard business hours; on-site in Lansing. Relevant experience from minimum 6 months preferred.

Qualifications

• Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience.
• High School Diploma or GED required.
• Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators.

Responsibilities

• Completes all assigned tasks and responsibilities accurately and in a timely manner.
• Responds promptly, professionally and courteously to all customers’ needs.
• Cooperates and communicates effectively with all McLaren Health Care team members.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Word

10-key calculators

Job description

McLaren Health Care in Lansing, MI is seeking a Patient Access Representative I under general direction to handle registration, financial clearance, insurance verification and cashier tasks as assigned by Revenue Cycle Management.

The role emphasizes accuracy and timely performance, courteous customer service, and collaboration with McLaren Health Care team members. Schedule is full-time, standard business hours; on-site in Lansing. Relevant experience from minimum 6 months preferred.