Patient Access & Billing Specialist I

memorialhealthcare; West Hollywood (FL); Vor Ort; USD 36.000 - 54.000; Vollzeit

Zusammenfassung

Memorial is seeking a Patient Financial Services Representative (PFSR) to greet patients and guarantors across hospital, ambulatory or medical office settings. You will collect demographic, financial and insurance eligibility information and verify it, ensuring notices and consent forms are signed accordingly.

You will handle pre-certifications, verify benefits, determine filing order, explain policies, interview patients, schedule, provide estimates and balance daily deposits as part of a

Qualifikationen

• High School Diploma or Equivalent (Required).
• Complexity of Work requires good communication, critical thinking and judgment.
• Ability to work with minimal supervision in a stressful environment.
• No experience required; 1 year of related hospital/medical office or customer service preferred.

Aufgaben

• Greet patients and guarantors in hospital, ambulatory or medical office settings.
• Obtain demographic, financial and insurance eligibility information and verify accuracy.
• Explain policies and secure required signatures and notices.
• May perform discharge tasks including AVS review, scheduling and referrals.
• Provide exceptional customer service and address questions promptly.
• Guide patients to appropriate service destinations and obtain authorizations.
• Schedule walk-in appointments and collect out-of-pocket amounts per guidelines.
• Prepare and balance daily deposits of all payment collections.

Kenntnisse

Accountability

Accuracy & Quality

Customer Service

Organization Skills

Problem Solving

Productivity

Responding to Change

Standards of Behavior

Ausbildung

High School Diploma or Equivalent

Jobbeschreibung

Memorial is seeking a Patient Financial Services Representative (PFSR) to greet patients and guarantors across hospital, ambulatory or medical office settings. You will collect demographic, financial and insurance eligibility information and verify it, ensuring notices and consent forms are signed accordingly.

You will handle pre-certifications, verify benefits, determine filing order, explain policies, interview patients, schedule, provide estimates and balance daily deposits as part of a