Endocrinology Patient Finance Specialist

Memorial Healthcare; EUA; Presencial; USD 22 000 - 39 000; Tempo integral

Resumo da oferta

Memorial Healthcare System in the United States seeks a Patient Financial Services Representative (PFSR) to greet patients and guarantors, collect demographic, financial and insurance information, and verify coverage to support accurate billing and timely eligibility determinations.

You will explain policies, obtain signatures, prepare patient estimates, coordinate referrals, and provide courteous customer service in a fast-paced hospital, ambulatory or medical office setting.

Qualificações

• High school diploma or equivalent required.
• One year hospital, medical office, or customer service experience preferred.
• Excellent communication and customer service skills required.

Responsabilidades

• Greet patients and guarantors and collect demographic, financial, and insurance information.
• Verify insurance benefits, obtain cards, and confirm active coverage.
• Explain policies and obtain required signatures on notices and consents.
• Provide patient estimates, balance daily deposits, and support referrals as needed.
• Deliver courteous service and guide patients to appropriate services.

Conhecimentos

Customer service

Communication skills

Attention to detail

Insurance verification

Formação académica

High School Diploma or Equivalent

Ferramentas

Billing software (EHR)

Descrição da oferta de emprego

Memorial Healthcare System in the United States seeks a Patient Financial Services Representative (PFSR) to greet patients and guarantors, collect demographic, financial and insurance information, and verify coverage to support accurate billing and timely eligibility determinations.

You will explain policies, obtain signatures, prepare patient estimates, coordinate referrals, and provide courteous customer service in a fast-paced hospital, ambulatory or medical office setting.