Patient Financial Services Specialist I

CO040 Memorial Regional Hospital; West Hollywood (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Memorial Regional Hospital is seeking a Patient Financial Services Representative to greet patients and guarantors, collect demographic and insurance information, and verify eligibility across hospital and ambulatory settings.

The role involves communicating policy details, securing necessary signatures, and assisting with pre-certification, appointment scheduling, and payment collection in a compassionate, customer-focused environment.

Qualifications

• High School diploma or equivalent required.
• No experience required; 1 year hospital/medical office/customer service preferred.

Responsibilities

• Greet patients and guarantors and obtain required demographic, financial, and insurance information.
• Explain policies, obtain signatures, and verify consent forms.
• Assist with pre-certification/authorization and confirm active coverage.
• Provide patient estimates and balance daily deposits.
• May schedule appointments and guide patients to services.

Skills

Customer service

Accountability

Accuracy & quality

Organization

Problem solving

Productivity

Adaptability

Professional conduct

Education

High School Diploma

Job description

Memorial Regional Hospital is seeking a Patient Financial Services Representative to greet patients and guarantors, collect demographic and insurance information, and verify eligibility across hospital and ambulatory settings.

The role involves communicating policy details, securing necessary signatures, and assisting with pre-certification, appointment scheduling, and payment collection in a compassionate, customer-focused environment.