Patient Access & Financial Services Associate

Memorial Healthcare System; Florida; Presencial; USD 40 000 - 60 000; Tempo integral

Resumo da oferta

Memorial Healthcare System is seeking a Patient Financial Services Representative to greet patients and guarantors, verify demographics, financial and insurance eligibility, and ensure compliance with notices and consent forms in hospital, ambulatory or medical office settings.

Responsibilities include obtaining pre-certifications, explaining policies, guiding patients to services, handling walk-in appointments, and balancing daily deposits while delivering exceptional customer service in a

Qualificações

• Proven ability to provide excellent customer service.
• Strong communication and listening skills.
• Attention to detail in collecting demographic, financial and insurance information.

Responsabilidades

• Greet patients and guarantors and gather demographic, financial and insurance eligibility information.
• Explain policies and obtain required signatures and consents.
• Assist with scheduling, pre-certifications, and patient deposits as needed.

Conhecimentos

Customer service

Communication

Attention to detail

Problem solving

Organization skills

Formação académica

High School Diploma or Equivalent

Descrição da oferta de emprego

Memorial Healthcare System is seeking a Patient Financial Services Representative to greet patients and guarantors, verify demographics, financial and insurance eligibility, and ensure compliance with notices and consent forms in hospital, ambulatory or medical office settings.

Responsibilities include obtaining pre-certifications, explaining policies, guiding patients to services, handling walk-in appointments, and balancing daily deposits while delivering exceptional customer service in a