Patient Access & Billing Specialist I

Atrium Health; High Point (NC); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Atrium Health in North Carolina is seeking a patient access/registration specialist to greet patients, verify demographic and insurance information, and complete the registration process for walk-in visits.

The role emphasizes accurate data entry, understanding Medicare/Medicaid/payer guidelines, collecting out-of-pocket balances, and coordinating with Financial Counselors to assist patients with financial options. This on-site position focuses on delivering high-quality customer service.

Qualifications

• High school diploma or GED required.
• Patient access tasks experience preferred (scheduling, registration, financial clearance).
• Experience with insurance verification and billing preferred.
• Knowledge of Medicare, Medicaid, and third-party payer requirements.

Responsabilités

• Greets patients and manages flow to ensure courteous service.
• Verifies and updates patient demographic and insurance information.
• Completes registration for walk-in patients.
• Verifies benefits and collects out-of-pocket liability.
• Notifies Financial Counselor when financial assistance is needed.
• Closes visits, schedules follow-ups, collects balances.
• Maintains knowledge of payer requirements and pre-authorization rules.
• Communicates issues to management for process improvements.
• Meets productivity and accuracy expectations.
• Maintains professional relations with patients and staff.

Description du poste

Atrium Health in North Carolina is seeking a patient access/registration specialist to greet patients, verify demographic and insurance information, and complete the registration process for walk-in visits.

The role emphasizes accurate data entry, understanding Medicare/Medicaid/payer guidelines, collecting out-of-pocket balances, and coordinating with Financial Counselors to assist patients with financial options. This on-site position focuses on delivering high-quality customer service.