Patient Access & Billing Specialist

Wheeling Hospital; Wheeling (WV); On-site; USD 21,000 - 28,000; Full time

Job summary

Wheeling Hospital in Wheeling, West Virginia, is seeking a detail‑oriented Administrative Registration Specialist to collect and enter patient demographics, billing and insurance information for service and claim processing. The role includes handling deposits, obtaining signatures, and ensuring accurate adherence to hospital procedures.

The position requires the ability to balance receipts, perform basic screenings, and support pre‑certification activities within a high‑volume, fast‑paced

Qualifications

• High school graduate or equivalent.
• State criminal background check and Federal (if applicable), as required for regulated areas.

Responsibilities

• Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification.
• Provides to the patient information concerning insurance, payment of bills and hospital procedures.
• May complete managed care responsibilities in regard to obtaining pre-certification and authorizations.
• Prepares WVU Medicine standard consent form, notice of privacy practice and/or other necessary paperwork related to registration and presents to patient/family/legal guardian for signatures.
• Obtains electronic signature for consent to treat and patient financial obligations.
• Collects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems.
• Prepares armband for patient identification.
• Balances daily receipts and cash drawer for patient payments as needed.
• Follows up on accounts as indicated by system flags (courtesy dismissal/comments/red stickers).
• May initiate various screenings and obtains all pertinent information for coverage and completes appropriate paperwork.
• Performs medical necessity checks and completes Advanced Beneficiary Notice as needed.
• Schedules, reschedules, or cancels patients in accordance with hospital workflows.
• Checks for order completeness and validate order against scheduled service.

Skills

Data entry

Customer service

Attention to detail

Communication skills

Medical terminology

Teamwork

Education

High school diploma or equivalent

Job description

Wheeling Hospital in Wheeling, West Virginia, is seeking a detail‑oriented Administrative Registration Specialist to collect and enter patient demographics, billing and insurance information for service and claim processing. The role includes handling deposits, obtaining signatures, and ensuring accurate adherence to hospital procedures.

The position requires the ability to balance receipts, perform basic screenings, and support pre‑certification activities within a high‑volume, fast‑paced