Audiology Patient Registration Specialist

WVU Medicine; Wheeling (IL); On-site; USD 22,000 - 30,000; Full time

Job summary

WH Wheeling Hospital Inc. is seeking an Administrative Registration Clerk to collect demographic, billing and insurance information and enter it into registration systems to support service and claim processing.

The role involves handling consent forms, deposits, armbands, receipts, and daily cash reconciliation, while ensuring privacy practices and coordinating with patients, families and staff in a high-volume hospital setting.

Qualifications

• High school graduate or equivalent.
• State criminal background check and Federal (if applicable), as required for regulated areas.
• Experience in registration or medical billing is a plus.

Responsibilities

• Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification. Provides to the patient, information concerning insurance, payment of bills and hospital procedures.
• May complete managed care responsibilities in regard to obtaining pre-certification and authorizations.
• Prepares WVU Medicine standard consent form, notice of privacy practice and/or other necessary paperwork related to registration and presents to patient/family/legal guardian for signatures. Obtains electronic signature for consent to treat and patient financial obligations.
• Collects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems.
• Prepares armband for patient identification.
• Balances daily receipts and cash drawer for patient payments as needed. Follows up on accounts as indicated by system flags (courtesy dismissal/comments/red stickers).
• May initiate various screenings and obtains all pertinent information for coverage and completes appropriate paperwork.
• Performs medical necessity checks and completes Advanced Beneficiary Notice as needed.
• Schedules, reschedules, or cancels patients in accordance with hospital workflows.
• Checks for order completeness and validate order against scheduled service.

Skills

Computer skills

Detail oriented

Multitasking

Medical insurance knowledge

Written communication

Medical terminology

Education

High school diploma

Job description

WH Wheeling Hospital Inc. is seeking an Administrative Registration Clerk to collect demographic, billing and insurance information and enter it into registration systems to support service and claim processing.

The role involves handling consent forms, deposits, armbands, receipts, and daily cash reconciliation, while ensuring privacy practices and coordinating with patients, families and staff in a high-volume hospital setting.