Medical Office Assistant — Patient Billing & Front Desk Pro

Sigma Gamma Rho Sorority, Inc; Raleigh (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health Medical Group in Raleigh, NC, is seeking a full-time Medical Administrative Assistant to perform patient check-in/check-out, manage billing inquiries, and provide excellent customer service. The role emphasizes accurate data entry and adherence to HIPAA and safety guidelines.

The position requires a high school diploma or GED, preferable completion of a medical administrative program, and prior medical office experience. Onsite work with standard schedule and 40 hours per week.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy this requirement.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.

Responsibilities

• Performs patient check in and check out procedures and processes financial information.
• Provides patient billing information and demonstrates effective customer service.
• Answers phones in a timely and professional manner and provides complete and accurate information.
• Balances daily receipts and responds to billing questions.
• Schedules patient appointments and enters demographic and clinical information into the system.
• Orders and maintains clinical and office supplies and equipment.
• Maintains HIPAA, OSHA, and infection prevention policies; participates in unit performance improvement.
• Demonstrates teamwork and effective communication with patients, families, and staff.

Skills

Language skills

Mathematical skills

Computer skills

Reasoning ability

Education

High school diploma or GED

Medical administrative assisting program

Job description

UNC Health Medical Group in Raleigh, NC, is seeking a full-time Medical Administrative Assistant to perform patient check-in/check-out, manage billing inquiries, and provide excellent customer service. The role emphasizes accurate data entry and adherence to HIPAA and safety guidelines.

The position requires a high school diploma or GED, preferable completion of a medical administrative program, and prior medical office experience. Onsite work with standard schedule and 40 hours per week.