Medical Office Admin: Patient Check-In & Billing

Sigma Gamma Rho Sorority, Inc; Smithfield (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health Medical Group’s UNC Womens Health at Smithfield in Smithfield, NC is seeking a Full Time Patient Services Specialist who will perform patient check in/out, handle billing information, and provide friendly, accurate assistance to patients and families.

You will verify insurance, code visits using ICD/CPT, schedule appointments, and maintain data in the system while upholding HIPAA, OSHA, and infection prevention guidelines. Excellent customer service and computer skills are essential.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy this requirement.
• Prefer completion of accredited medical administrative assisting program and previous experience in a medical office.
• Ability to read, write, and speak effectively; comfortable with patient interactions.

Responsibilities

• Check in/out patients and handle billing information.
• Follow revenue cycle and financial audit guidelines.
• Answer phones and provide accurate information.
• Enter/update demographic and clinical information in the system.
• Order and maintain medical supplies and equipment.
• Ensure HIPAA, OSHA, and infection control compliance.
• Deliver good customer service and teamwork.

Skills

Customer service

Computer skills

Phone etiquette

Medical office experience

Education

High school diploma or GED

Medical Administrative Assistant program

Tools

MS Office

Job description

UNC Health Medical Group’s UNC Womens Health at Smithfield in Smithfield, NC is seeking a Full Time Patient Services Specialist who will perform patient check in/out, handle billing information, and provide friendly, accurate assistance to patients and families.

You will verify insurance, code visits using ICD/CPT, schedule appointments, and maintain data in the system while upholding HIPAA, OSHA, and infection prevention guidelines. Excellent customer service and computer skills are essential.