Patient Access & Medical Office Specialist

Kappa Alpha PSI Fraternity, Inc.; Smithfield (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health in Smithfield, NC, is seeking a Medical Administrative Assistant to support UNC Womens Health at Smithfield. The role handles patient check-in/check-out, billing inquiries, and scheduling, while maintaining patient privacy and accurate health information.

Responsibilities include ensuring compliance with policies, managing clerical duties, and coordinating with care teams. A high school diploma or GED is required; experience in a medical office is preferred.

Qualifications

• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.
• High school diploma or GED required; higher-level degree may satisfy this requirement.
• No licensure or certification required.
• Language/Reading/Math: ability to read and interpret documents, write routine reports, and perform basic math; strong computer skills.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones promptly, and provides information; performs other administrative duties as required.
• Accurately performs patient check-in and check-out procedures; processes HIPAA-protected information; verifies insurance; codes visits using ICD/CPT; balances daily receipts; responds to billing questions.
• Schedules patient appointments; enters demographic and clinical information into the system; coordinates with other parties.
• Orders and maintains clinical and office supplies and equipment.
• Maintains compliance with safety and regulatory guidelines (HIPAA, OSHA, infection prevention); participates in unit performance improvement.

Skills

Customer service

Computer skills

Data entry

Communication

Education

High school diploma or GED

Job description

UNC Health in Smithfield, NC, is seeking a Medical Administrative Assistant to support UNC Womens Health at Smithfield. The role handles patient check-in/check-out, billing inquiries, and scheduling, while maintaining patient privacy and accurate health information.

Responsibilities include ensuring compliance with policies, managing clerical duties, and coordinating with care teams. A high school diploma or GED is required; experience in a medical office is preferred.