Patient Access & Billing Specialist

Advocate Health; Charlotte (NC); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Advocate Health in Charlotte, NC is seeking a Front Desk Specialist to greet patients, verify demographics and insurance, and schedule appointments in a busy clinic. You will handle check-in/out, collect co-pays, answer phones and assist with referrals, authorizations, and basic billing questions while maintaining patient privacy and smooth office flow.

Computer skills, customer service experience and familiarity with medical records software are preferred to support efficient registrations and

Competenze

• High School Diploma or GED required.
• Computer experience required.
• Customer Service experience required.
• Experience with Medical Records Software preferred.
• Front desk practice experience preferred.

Mansioni

• Greet and register patients.
• Verify insurance and demographics.
• Check patients in and out and schedule appointments as indicated.
• Collect co-pays and patient payments.
• Answer phones and address basic patient billing questions or direct to PBO/UBO.
• Monitor and resolve registration errors.
• Complete referrals and authorizations as needed.
• Assist with some financial counseling duties as needed.
• Complete charge entry in a timely manner.

Conoscenze

Customer service

Formazione

High School Diploma or GED

Strumenti

Medical Records Software

Front desk software

Descrizione del lavoro

Advocate Health in Charlotte, NC is seeking a Front Desk Specialist to greet patients, verify demographics and insurance, and schedule appointments in a busy clinic. You will handle check-in/out, collect co-pays, answer phones and assist with referrals, authorizations, and basic billing questions while maintaining patient privacy and smooth office flow.

Computer skills, customer service experience and familiarity with medical records software are preferred to support efficient registrations and