Patient Access & Medical Billing Specialist

FirstHealth of the Carolinas; Fayetteville (NC); Presencial; USD 32 000 - 43 000; Tempo integral

Resumo da oferta

FirstHealth of the Carolinas, a nationally recognized health care system in central North Carolina, seeks an experienced medical office receptionist/billing clerk to support patient access, scheduling and billing operations across its network. The role emphasizes accuracy, compassionate service, and adherence to privacy and payment policies.

You will answer phones, triage patient needs, verify insurance eligibility, register new patients, post payments, and reconcile daily financial data while

Qualificações

• Experience with practice management systems and billing workflows.
• Strong communication and customer service skills.
• High school diploma; technical certification preferred.
• Knowledge of insurance verification and billing processes.

Responsabilidades

• Answer phones and triage patient concerns with urgency.
• Schedule appointments and maintain accurate patient demographics.
• Identify barriers to communications.
• Verify insurance eligibility and scan insurance cards/IDs.
• Check patients in/out and apply ICD-10 and CPT codes.
• Post payments accurately per policy.
• Reconcile daily and monthly financial data per clinic policy.

Conhecimentos

Experience with practice management

Office automation skills

CPT and ICD-10 coding knowledge

Interpersonal and verbal communication

Organizational skills

Customer service excellence

Formação académica

High school graduate

Technical college certification preferred

Ferramentas

Practice management systems

Descrição da oferta de emprego

FirstHealth of the Carolinas, a nationally recognized health care system in central North Carolina, seeks an experienced medical office receptionist/billing clerk to support patient access, scheduling and billing operations across its network. The role emphasizes accuracy, compassionate service, and adherence to privacy and payment policies.

You will answer phones, triage patient needs, verify insurance eligibility, register new patients, post payments, and reconcile daily financial data while