Patient Access & Billing Specialist

Susan B. Allen Memorial Hospital; Augusta (KS); On-site; USD 36,000 - 48,000; Full time

Job summary

Susan B. Allen Memorial Hospital is seeking an enthusiastic front desk registrar to handle patient check-in, insurance verification, and data entry with accuracy. You will collect co-pays, post payments, and balance the cash drawer while ensuring HIPAA compliance and patient privacy.

The role requires strong Excel/Word skills, clear communication, and a patient-focused approach to maintain efficient scheduling and positive patient experiences at the Augusta facility.

Qualifications

• Ability to read, spell and write clearly.
• Accurate typing, filing and calculating skills.
• Skills in performing Excel and Word

Responsibilities

• Accurately collects and maintains required demographic and insurance data, required signatures during the scheduling and registration process.
• Verifies insurance benefits for urgent care services.
• Collects co-pay or deposit due prior to services and/or initiates payment options per office guidelines.
• Posts all payments received. Balances cash drawer with all payments posted and received and prepares reports, as assigned.
• Scans documents to patient's account and/or medical record accurately, to be completed in a timely manner.
• Greets patients, answers the telephone, takes messages, relays message and directs communication to appropriate person in an appropriate manner.
• Contributes to positive customer relations by providing excellent customer service, with immediate assistance to a prompt, easy and friendly registration process, contributes positively to promote patient satisfaction.
• Opens the clinic at the beginning of the day and closes the clinic at the end of the day.
• Contributes directly to the measurement of days in accounts receivable and percentage of bad debt.
• Assists in maintaining medical records and processes records requests for medical records according to HIPPA guidelines.
• Displays enthusiasm, an interest for work and a willingness to expand professional knowledge base. Responsible for retaining and performing any routine changes in patient account process, keeping abreast of any insurance updates or requirements.
• Demonstrates knowledge of departmental responsibilities during emergent alarms, has knowledge and whereabouts of departmental manuals.
• Performs other duties as assigned.

Skills

Reading & writing

Typing

Customer service

Tools

Excel

Word

Job description

Susan B. Allen Memorial Hospital is seeking an enthusiastic front desk registrar to handle patient check-in, insurance verification, and data entry with accuracy. You will collect co-pays, post payments, and balance the cash drawer while ensuring HIPAA compliance and patient privacy.

The role requires strong Excel/Word skills, clear communication, and a patient-focused approach to maintain efficient scheduling and positive patient experiences at the Augusta facility.