Patient Access & Registration Specialist

Susan B. Allen Memorial Hospital; El Dorado (KS); On-site; USD 19,000 - 23,000; Full time

Job summary

Susan B. Allen Memorial Hospital in El Dorado, KS is seeking a Registration Clerk responsible for accurate and timely patient registration across ER, outpatient, inpatient, clinic and observation.

You will collect required pre-certification information from physician offices and insurance companies to meet policy requirements and ensure smooth patient flow. The role emphasizes exceptional customer service, assisting patients promptly, scanning documents, and coordinating with departments.

Qualifications

• Ability to read, spell, write clearly, calculate and type accurately.

Responsibilities

• Register patients for ER, out-patients, in-patients, Clinic and Observation accurately and timely.
• Obtain pre-certification information from doctors offices and/or insurance companies to meet requirements.
• Provide excellent customer service and ensure a prompt, easy and friendly registration process to support patient satisfaction.
• Scan documents to patient accounts under correct form name.
• Serve as first contact for emergency patients arriving at the Emergency Room and relay triage information to staff.

Skills

Excel

Word

Communication

Phone etiquette

Job description

Susan B. Allen Memorial Hospital in El Dorado, KS is seeking a Registration Clerk responsible for accurate and timely patient registration across ER, outpatient, inpatient, clinic and observation.

You will collect required pre-certification information from physician offices and insurance companies to meet policy requirements and ensure smooth patient flow. The role emphasizes exceptional customer service, assisting patients promptly, scanning documents, and coordinating with departments.