Patient Access & Billing Navigator

Affinia Healthcare; St. Louis (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Affinia Healthcare is seeking a Registration Specialist to complete patient registrations, determine appropriate fees, and collect payments. You will verify third‑party coverage and explain HIPAA policies to patients, ensuring accurate charting and timely deposits.

Required are a high school diploma and 2+ years in healthcare and customer service, with strong math, communication, and data entry skills. This role is on-site and essential for smooth patient access to services.

Qualifications

• High school graduate or equivalent.
• Two years of healthcare experience.
• Two years of customer service experience.
• Strong math and cash handling skills.

Responsibilities

• Interview patients to collect demographic information.
• Explain HIPAA policies to patients.
• Determine fees based on sliding scale; verify third-party coverage.
• Document information in patient charts.
• Prepare daily deposits and reconcile tallies.
• Refer patients to funding resources.
• Perform other duties as assigned.

Skills

Computer skills

Third-Party Reimbursement

Interviewing clients

Reading materials

Detail oriented

Communication skills

10-key calculator

Cash deposits

Education

High School Diploma

Tools

Word processing

Email software

Job description

Affinia Healthcare is seeking a Registration Specialist to complete patient registrations, determine appropriate fees, and collect payments. You will verify third‑party coverage and explain HIPAA policies to patients, ensuring accurate charting and timely deposits.

Required are a high school diploma and 2+ years in healthcare and customer service, with strong math, communication, and data entry skills. This role is on-site and essential for smooth patient access to services.