Patient Access & Billing Coordinator

Baptist Memorial Health Care Corporation; Memphis (TN); Vor Ort; USD 34.000 - 42.000; Vollzeit

Zusammenfassung

Baptist Memorial Health Care Corporation seeks a Customer Service Coordinator for the Baptist University Multispecialty Clinic in Memphis, TN. The role supports patient interactions, billing accuracy, appointment processing, and daily financial reconciliation.

Responsibilities include insurance verification, data entry, and financial counseling assistance, all while upholding policy compliance and high service standards for patients and carriers alike.

Qualifikationen

• One year's current experience with insurance billing and/or medical collection and medical terminology.
• Skill to write clearly in standard English and record information accurately.
• Associates Degree or collegiate/medical trade completion preferred.

Aufgaben

• Verifies insurance, communicates with carriers and regulatory agencies for reimbursement.
• Performs daily/monthly closes for internal controls and cash balancing.
• Maintains knowledge of co-pays, deductibles, and workers' compensation protocols for accurate billing.
• Promotes customer satisfaction with professional verbal and nonverbal communication.
• Follows clinic policies and procedures related to operations.
• Answers phones and directs messages to maintain workflow.
• Maintains organized files and confidentiality.
• Inputs demographic/medical data, collects fees, and assists with financial counseling when needed.
• Completes duties assigned by the Clinic Manager and meets goals.

Kenntnisse

Insurance billing

Medical terminology

Customer service

Communication

Typing 30 wpm

10-key data entry

Windows applications

Ausbildung

Associates Degree

Collegiate or medical trade completion

Tools

Windows

Jobbeschreibung

Baptist Memorial Health Care Corporation seeks a Customer Service Coordinator for the Baptist University Multispecialty Clinic in Memphis, TN. The role supports patient interactions, billing accuracy, appointment processing, and daily financial reconciliation.

Responsibilities include insurance verification, data entry, and financial counseling assistance, all while upholding policy compliance and high service standards for patients and carriers alike.