Patient Access & Billing Coordinator

Accendra Health, Inc.; Houston (TX); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) Plan

Flexible Spending Accounts

Life insurance

Short-term & long-term disability

Parental leave

Domestic partner benefits

Well-being programs

Job summary

Accendra Health in Houston is seeking a Branch Coordinator to enhance patient experience by phone and in person, ensure orders are received and processed timely, and help billing by gathering required documentation.

You will verify insurance, obtain authorizations, coordinate with sales and providers, collect payments, and support daily office operations. This role demands strong communication, multi-tasking, and attention to accuracy in a healthcare setting.

Qualifications

• High School Diploma or equivalent required.
• At least one year of related work experience.
• Healthcare setting or call center experience preferred.
• Experience using a multi-line phone system preferred.

Responsibilities

• Act as first point of contact to patients arriving in person or by phone.
• Process orders, verify information, and coordinate with branch team to resolve issues.
• Verify insurance and obtain authorization based on payor guidelines.
• Collect payments and reconciliate daily receivables.
• Support scheduling, documentation, and billing processes with accuracy.
• Perform outbound calls for patient satisfaction and follow-ups.

Skills

Organizing

Problem Solving/Analysis

Patient Focused

Teamwork

Time Management/Multi-tasking

Effective communication

Education

High School Diploma or equivalent

Job description

Accendra Health in Houston is seeking a Branch Coordinator to enhance patient experience by phone and in person, ensure orders are received and processed timely, and help billing by gathering required documentation.

You will verify insurance, obtain authorizations, coordinate with sales and providers, collect payments, and support daily office operations. This role demands strong communication, multi-tasking, and attention to accuracy in a healthcare setting.