Patient Access & Billing Coordinator

Duke Clinical Research Institute; Durham (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Duke Health in Durham, NC is seeking a detail-oriented Patient Revenue Clerk to support daily clinic preparation, patient check-in/out, and charge posting. You’ll help with scheduling, patient identification, and referrals management.

Responsibilities include reviewing next day patients, entering pre-visit orders, collecting co-pays, and posting payments while maintaining accurate patient records and HIPAA compliance.

Qualifications

• Strong verbal and written communication.
• Basic PC and data entry skills.
• Knowledge of medical terminology and telephone etiquette.

Responsibilities

• Prepare for clinic visits by reviewing next day patients and completing preparation activities.
• Enter pre-visit orders and prepare new patient charts.
• Check-in patient upon arrival and verify demographic data.
• Collect and post co-payments and balances.
• Explain billing to patients according to policies.
• Schedule tests and procedures and coordinate labs/procedures.
• Maintain patient records and charts with HIPAA compliance.

Skills

Verbal communication

Written communication

Data entry

Medical terminology

Telephone etiquette

Education

High school education

Job description

Duke Health in Durham, NC is seeking a detail-oriented Patient Revenue Clerk to support daily clinic preparation, patient check-in/out, and charge posting. You’ll help with scheduling, patient identification, and referrals management.

Responsibilities include reviewing next day patients, entering pre-visit orders, collecting co-pays, and posting payments while maintaining accurate patient records and HIPAA compliance.