Patient Access & Billing Coordinator

UNC Health; United States; On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health in Raleigh, NC, is hiring for a full-time administrative patient services role. The position performs patient check-in and check-out, handles financial information, and provides patient billing details with a focus on accuracy and courtesy.

Applicants should have a high school diploma or GED (or higher), experience in medical offices, and solid computer skills. You will support scheduling, data entry, and compliance with HIPAA and safety policies while delivering excellent customer

Qualifications

• High school diploma or GED required; higher-level degree may satisfy this requirement.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.
• Ability to read and interpret documents; strong communication and computer skills.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
• Accurately performs patient check-in and check-out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.
• Orders and maintains clinical supplies, office supplies, and equipment.
• Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities.
• Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and team work.

Skills

Customer service

Computer skills

Phone etiquette

Billing support

HIPAA compliance

Education

High school diploma or GED

Tools

ICD/CPT coding

Job description

UNC Health in Raleigh, NC, is hiring for a full-time administrative patient services role. The position performs patient check-in and check-out, handles financial information, and provides patient billing details with a focus on accuracy and courtesy.

Applicants should have a high school diploma or GED (or higher), experience in medical offices, and solid computer skills. You will support scheduling, data entry, and compliance with HIPAA and safety policies while delivering excellent customer