Patient Service Representative , Walk in Clinic Kennebunk

MaineHealth; Kennebunk (ME); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Service Representative to join their team. In this role, you will be the first point of contact for patients, providing exceptional service and support. Your responsibilities will include greeting patients, scheduling appointments, and managing patient data with the utmost confidentiality. The organization values its employees and offers a supportive work environment with flexible policies and comprehensive benefits. If you're passionate about helping others and want to make a difference in healthcare, this is the perfect opportunity for you.

Benefits

Paid Parental Leave

Flexible Work Policy

Student Loan Assistance

Training and Education

Well-being Resources

Qualifications

• Experience in a medical office and customer service preferred.
• Driver's license may be required.

Responsibilities

• Greet patients in a friendly manner and schedule appointments.
• Collect, verify, and monitor patient data while ensuring confidentiality.

Skills

Customer Service

Computer Skills

Cash Collection Skills

Education

High School Diploma or GED

Job description

Description

Medical Group Practices

Clerical/Administrative Support

Req #: 31330

Summary:

The Patient Service Representative (PSR) - MMC BID SAN role greets patients in a friendly and courteous manner, answers telephones, schedules appointments, and performs other general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with federal, state, and MaineHealth confidentiality policies.

Required Minimum Knowledge, Skills, and Abilities (KSAs):

1. Education: High School diploma or GED preferred.
2. License/Certifications: Driver's license may be required.
3. Experience: Experience in a medical office and customer service preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Computer skills, effective cash collection skills.

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with healthcare professionals who truly value the people around them—both within the organization and in the communities they serve.

We offer benefits that support your needs today and flexibility for tomorrow—programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains committed to investing in our care team and fostering an inclusive environment where you can thrive and reach your full potential. If you're looking to build a career where people help one another deliver exceptional care, apply today.

If you have questions about this role, please contact Kerry A. Huckins at [e-mail]