Patient Access Associate I — Registration & Billing

Baylor Scott & White Health; Plano (TX); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) match up to 5%

Tuition Reimbursement

PTO from Day 1

Job summary

Baylor Scott & White Health in Texas seeks an Access Services Representative 1 to collect demographic and insurance data, register patients, verify coverage and explain financial responsibilities. You will support multiple locations and promote a smooth patient flow while upholding compliance and service standards.

The role emphasizes accurate data capture, professional communication, and empathy in a busy healthcare environment, with benefits starting at day one and opportunities for growth

Qualifications

• Conducts and documents patient interviews to obtain demographic and financial data.
• Registers patients at multiple locations and supports registration and scheduling.
• Verifies insurance eligibility and calculates patient responsibilities.
• Negotiates payment arrangements with patients as needed.
• May perform cashiering duties following established policies.
• Adheres to cash policy, government payor rules and patient safety requirements.

Responsibilities

• Registers patients at multiple locations and supports registration, scheduling and flow.
• Verifies insurance eligibility and benefits, collects patient dues per policy and explains deposits.
• Negotiates payment arrangements to resolve patient balances.

Skills

Communication skills

Customer service

Data entry

Microsoft Office

Education

H.S. Diploma/GED Equivalent

Tools

Microsoft Office

Job description

Baylor Scott & White Health in Texas seeks an Access Services Representative 1 to collect demographic and insurance data, register patients, verify coverage and explain financial responsibilities. You will support multiple locations and promote a smooth patient flow while upholding compliance and service standards.

The role emphasizes accurate data capture, professional communication, and empathy in a busy healthcare environment, with benefits starting at day one and opportunities for growth