Patient Access Associate I - Registration & Insurance

Baylor Scott & White Health; Grapevine (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Baylor Scott & White Health in Grapevine, TX is seeking an Access Services Representative 1 to gather patient demographics, verify insurance, and collect balances. You will register patients, verify coverage, and collect payments while supporting a smooth admission workflow.

You will collaborate with departments to improve revenue cycle processes and enhance the patient experience in a fast-paced environment.

Qualifications

• Education: High school diploma or GED equivalent.
• Experience: Less than 1 year in a similar front-line role.

Responsibilities

• Conducts patient interviews to obtain demographic and financial data for registration.
• Registers patients in the Emergency Department and verifies insurance benefits.
• Calculates and collects patient dues per financial policies and deposits.
• Adheres to order validations, cash policy, and patient safety requirements.
• Escalates service issues to management when necessary.

Skills

Listening skills

Communication

Telephone etiquette

Data entry

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Baylor Scott & White Health in Grapevine, TX is seeking an Access Services Representative 1 to gather patient demographics, verify insurance, and collect balances. You will register patients, verify coverage, and collect payments while supporting a smooth admission workflow.

You will collaborate with departments to improve revenue cycle processes and enhance the patient experience in a fast-paced environment.