Patient Access Associate I – Front Desk Champion

1300 Swedish Hospital; Chicago (IL); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Premium pay

Tuition Reimbursement

Free Parking

Wellness Program

Health Savings Account

Job summary

Swedish Covenant Hospital in Chicago is seeking a Patient Access Representative I to greet patients, assist visitors, and efficiently register patients in Admitting, Outpatient Registration and ED. The role requires verifying demographics, insurance benefits and eligibility, explaining consent forms, and collecting payments with clarity and care.

Main duties include pre-authorizing referrals when needed, using Meditech, and maintaining accurate documentation.

Qualifications

• Excellent interpersonal communication and customer service skills.
• Ability to interact effectively with multiple departments and patients.
• Keyboarding at 45 wpm and basic computer skills.
• Knowledge of Medicare, Public Aid, and managed care payment requirements.

Responsibilities

• Greet and assist patients, visitors, physicians and staff in a courteous manner.
• Complete patient registration in Admitting, Outpatient Registration and ED in a timely manner.
• Verify demographics, insurance benefits, eligibility and obtain necessary signatures.
• Collect payments and explain financial responsibilities, while maintaining logs and confidentiality.

Skills

Interpersonal communication

Customer service

Typing speed

Computer literacy

Education

High school diploma or equivalent

Tools

Meditech

Job description

Swedish Covenant Hospital in Chicago is seeking a Patient Access Representative I to greet patients, assist visitors, and efficiently register patients in Admitting, Outpatient Registration and ED. The role requires verifying demographics, insurance benefits and eligibility, explaining consent forms, and collecting payments with clarity and care.

Main duties include pre-authorizing referrals when needed, using Meditech, and maintaining accurate documentation.