Patient Access Specialist — Front Desk & Scheduling

Insight Health Systems; Chicago (IL); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Paid Sick Time

Paid Vacation Time

Health, vision & dental benefits

Short and long-term disability and life insurance

Job summary

A healthcare organization in Chicago is seeking a Patient Access Representative to join their dedicated team. In this full-time entry-level position, you will engage with patients, manage data entry, and provide outstanding customer service. Candidates should have excellent phone and interpersonal skills, with a preference for those having prior customer service experience. Join a team committed to delivering high-quality patient care!

Qualifications

• Strong attention to detail.
• 6 months of relevant customer service experience preferred.
• Able to work under pressure and in fast-paced environments.

Responsibilities

• Greets and interacts with patients in a friendly manner.
• Maintains patient confidentiality.
• Answers phone calls and schedules appointments.
• Performs data entry through the EMR system.

Skills

Excellent phone skills

Interpersonal skills

Knowledge of medical terminology

Problem solving skills

Good data entry skills

Strong typing skills

Ability to multitask

Fluent in English

Education

High school diploma or GED

Associates/Bachelors preferred

Job description

A healthcare organization in Chicago is seeking a Patient Access Representative to join their dedicated team. In this full-time entry-level position, you will engage with patients, manage data entry, and provide outstanding customer service. Candidates should have excellent phone and interpersonal skills, with a preference for those having prior customer service experience. Join a team committed to delivering high-quality patient care!