Patient Access & Admitting Specialist

USC Auxiliary Services; Los Angeles (CA); On-site; USD 30,000 - 49,000; Full time

Job summary

USC Auxiliary Services seeks a Patient Access Representative - Admitting to join the Los Angeles team. You will handle patient check-in, collect demographics and insurance details, and prepare charts for physicians. Strong communication and familiarity with medical terminology are essential.

The role requires documenting insurance benefits, assisting with new patient scheduling, and ensuring accurate data entry in the hospital systems. This position is full-time, 8-hour day shifts, non-exempt.

Qualifications

• High school diploma or equivalent required.
• Prefers 1 year hospital experience.
• Excellent communication skills in English (spoken, reading, and writing).
• Familiar with Cerner and basic computer programs.
• Fire Life Safety Training (LA City) required or obtainable within 30 days.

Responsibilities

• Registers and admits patients following policy, using two patient identifiers.
• Ensure all patients are checked in hospital systems.
• Obtain complete demographics and financial information and enter into system.
• Obtain and scan required documents at registration time.
• Explain hospital policies regarding insurance, personal items and valuables.
• Collect and record patient payments and maintain ledgers for cash transactions.
• Verify MD order completeness (test ordered, diagnosis, MD signature).
• Identify language and obtain documents in appropriate language and scanning.
• Receive patient valuables and store safely per policy.
• Ensure accounts meet Medical Necessity, provide notifications for any tests.
• Follow Transfusion Free Policy.
• Verify insurance eligibility and benefits and obtain pre-certifications/authorizations.
• Use hospital and professional registration information systems; complete all fields.
• Request financial liability when needed.
• Maintain Accuracy Score above 89%.
• Assist Manager/Supervisor with other duties.

Skills

Excellent communication

Cerner

Medical terminology

Customer service

Education

High school diploma

Tools

Cerner system

Job description

USC Auxiliary Services seeks a Patient Access Representative - Admitting to join the Los Angeles team. You will handle patient check-in, collect demographics and insurance details, and prepare charts for physicians. Strong communication and familiarity with medical terminology are essential.

The role requires documenting insurance benefits, assisting with new patient scheduling, and ensuring accurate data entry in the hospital systems. This position is full-time, 8-hour day shifts, non-exempt.