Patient Access & Admissions Specialist II

Southern-California-Hospital; Culver City (CA); Sur place; USD 34 000 - 46 000; Plein temps

Résumé du poste

Southern-California-Hospital is seeking a Patient Access Representative II to coordinate admissions for inpatients and outpatients, ensuring accurate patient information and clear understanding of hospital policies.

Ideal candidates have 2+ years of admitting office or PBX experience, strong English communication, and the ability to multitask while managing time efficiently. The role involves insurance verification, payment collection, PBX operation, and upholding patient confidentiality.

Qualifications

• Two years of admitting office and/or PBX operator experience.
• High School Diploma or GED.
• Basic Understanding of Medical Terminology.
• Excellent written and verbal communication skills in English.
• Strong time management skills.
• Ability to multitask and maintain a work pace appropriate to workload.
• Computer literacy and proficiency.
• Must demonstrate customer service skills appropriate to the job.
• Hospital Fire and Life Safety Card within 30 days of hire date (Hollywood and Van Nuys only).

Responsabilités

• Registers all patients according to department procedures and completes admission forms accurately.
• Ensures accounts are billable, obtains pre-admission information, and verifies insurance coverage.
• Operates PBX, answers calls, and pages as required, including emergency codes.
• Ensures physicians are authorized to admit patients and manages delinquency referrals.
• Maintains patient confidentiality and provides a safe environment for patients and visitors.

Connaissances

Communication skills

Time management

Multitasking

Customer service

English proficiency

Bilingual (preferred)

Formation

High School Diploma or GED

Outils

PBX system

Description du poste

Southern-California-Hospital is seeking a Patient Access Representative II to coordinate admissions for inpatients and outpatients, ensuring accurate patient information and clear understanding of hospital policies.

Ideal candidates have 2+ years of admitting office or PBX experience, strong English communication, and the ability to multitask while managing time efficiently. The role involves insurance verification, payment collection, PBX operation, and upholding patient confidentiality.