Patient Access Pro II: Smooth Admissions & Billing

Southern California Hospitals; Culver City (CA); On-site; USD 27,000 - 39,000; Full time

Job summary

Southern Cali Hospital Culver City seeks a Patient Access Rep II to support efficient admissions for inpatients and outpatients. You will register patients, verify identity, collect forms, and prepare financial folders for department transfer.

Responsibilities include insurance verification, obtaining pre-authorizations, explaining payment policies, handling payments, operating the PBX, and safeguarding patient confidentiality in a fast-paced environment.

Qualifications

• Two years of admitting office and/or PBX operator experience.
• Excellent written and verbal communication skills in English.
• Basic Understanding of Medical Terminology
• Strong time management skills
• Ability to multitask and maintain a work pace appropriate to workload
• Computer literacy and proficiency
• Must demonstrate customer service skills appropriate to the job

Responsibilities

• Registers all patients according to department procedures and completes admission forms.
• Prepares the patients financial folder and distributes copies to appropriate departments.
• Verifies insurance coverage and eligibility; obtains required pre-admission information.
• Explains hospital policies regarding payment of service and collects payments.
• Operates PBX and directs calls; handles paging and emergencies.
• Maintains confidentiality of patients, families, employees, and visitors.

Skills

Customer service

Time management

Multitasking

Written and verbal communication

Education

High School Diploma or GED

Tools

PBX system

Optimum

Master Patient Index

Computer literacy

Job description

Southern Cali Hospital Culver City seeks a Patient Access Rep II to support efficient admissions for inpatients and outpatients. You will register patients, verify identity, collect forms, and prepare financial folders for department transfer.

Responsibilities include insurance verification, obtaining pre-authorizations, explaining payment policies, handling payments, operating the PBX, and safeguarding patient confidentiality in a fast-paced environment.