Patient Access Specialist II – Admissions & Billing

Southern California Hospitals; Culver City (CA); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Sign-on Bonus

Job summary

Alta Hospital in Culver City, CA is seeking a Patient Access Representative II to coordinate admissions for inpatients and outpatients. You will verify accurate patient information and explain hospital policies to patients and families.

The role requires two years of admitting office or PBX experience, strong English communication, multitasking ability, and computer literacy. This is a full-time position with a $2,000 sign-on bonus.

Qualifications

• Two years of admitting office and/or PBX operator experience.
• High School Diploma or GED required.
• Basic understanding of medical terminology.
• Excellent written and verbal English communication.
• Strong time management skills.
• Ability to multitask and maintain workload pace.
• Computer literacy and proficiency.
• Must demonstrate customer service skills appropriate to the job.
• Hospital Fire and Life Safety Card within 30 days where applicable.

Responsibilities

• Registers all patients according to department procedures with accurate admissions forms.
• Verifies medical record status and enters patient information correctly.
• Prepares financial folders and distributes copies to relevant departments.
• Explains payment policies, collects payments, and issues receipts.
• Operates PBX, answers calls, and transfers to appropriate departments.
• Ensures physician admission authorization and handles delinquency referrals.
• Maintains patient confidentiality and a safe environment.

Skills

PBX experience

Admitting office

Communication skills

English proficiency

Time management

Multitasking

Customer service

Computer literacy

Medical terminology

Bilingual

Education

High School Diploma or GED

Tools

PBX system

Job description

Alta Hospital in Culver City, CA is seeking a Patient Access Representative II to coordinate admissions for inpatients and outpatients. You will verify accurate patient information and explain hospital policies to patients and families.

The role requires two years of admitting office or PBX experience, strong English communication, multitasking ability, and computer literacy. This is a full-time position with a $2,000 sign-on bonus.