Patient Access & Admissions Specialist II

Southern California Hospitals; Culver City (CA); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Sign-on Bonus

Full-time employment

Job summary

Southern California Hospitals is seeking a Patient Access Rep II at the Culver City location to manage patient admissions, verify insurance coverage, and collect payments. The role requires strong communication, multitasking, and a customer-service mindset.

Experience with PBX systems and medical terminology is preferred. Responsibilities include registering patients, ensuring authorization and eligibility, and maintaining confidentiality.

Qualifications

• Two years of admitting office and/or PBX operator experience.
• High School Diploma or GED.
• Basic Understanding of Medical Terminology.
• Excellent written and verbal communication skills in English.
• Strong time management skills.
• Ability to multitask and maintain a work pace appropriate to workload.
• Computer literacy and proficiency.
• Must demonstrate customer service skills appropriate to the job.
• Hospital Fire and Life Safety Card within 30 days of hire date (Hollywood and Van Nuys only).

Responsibilities

• Registers all patients according to department procedures and completes admission forms accurately.
• Ensures accounts are billable and that pre-certification requirements are met.
• Operates PBX and answers all incoming calls, transferring to appropriate department.
• Ensures physicians are authorized to admit patients and refers delinquency cases as needed.
• Provides a safe environment and maintains confidentiality.

Skills

Admitting office experience

PBX operator experience

Communication skills

Time management

Multitasking

Customer service

Medical terminology

English proficiency

Computer literacy

Education

High School Diploma or GED

Tools

PBX system

Optimum (medical records system)

Job description

Southern California Hospitals is seeking a Patient Access Rep II at the Culver City location to manage patient admissions, verify insurance coverage, and collect payments. The role requires strong communication, multitasking, and a customer-service mindset.

Experience with PBX systems and medical terminology is preferred. Responsibilities include registering patients, ensuring authorization and eligibility, and maintaining confidentiality.