Patient Access Specialist I – Admissions & Billing Support

Southern California Hospitals; Culver City (CA); Sur place; USD 33 000 - 44 000; Plein temps

Avantages offerts par ce poste

Sign-on Bonus $2,000

Résumé du poste

Alta Hospital in Culver City, CA is seeking a Patient Access Rep I to arrange admissions for inpatients and outpatients, ensuring accurate patient information and clear communication of hospital policies. The role requires strong customer service, English proficiency, and the ability to manage multiple tasks in a fast-paced environment.

Responsibilities include registering patients, verifying insurance and authorization, handling PBX calls, and maintaining patient confidentiality while

Qualifications

• High School Diploma or GED.
• One year of previous experience in a customer service role.
• Basic Understanding of Medical Terminology.
• Excellent written and verbal communication skills in English.
• Strong time management skills.
• Ability to multitask and maintain a work pace appropriate to workload.
• Excellent customer service skills.
• Computer literacy and proficiency.
• Must demonstrate customer service skills appropriate to the job.
• Hospital Fire and Life Safety Card within 30 days of hire date (Hollywood and Van Nuys only).

Responsabilités

• Registers all patients according to department procedures.
• Completes admission forms accurately and verifies records.
• Prepares the patient financial folder and distributes copies.
• Operates PBX and transfers calls to the appropriate department or patient room.
• Maintains confidentiality of patients, families, employees, and visitors.

Connaissances

Customer service

English communication

Time management

Multitasking

Computer literacy

Customer service skills

Formation

High School Diploma or GED

Description du poste

Alta Hospital in Culver City, CA is seeking a Patient Access Rep I to arrange admissions for inpatients and outpatients, ensuring accurate patient information and clear communication of hospital policies. The role requires strong customer service, English proficiency, and the ability to manage multiple tasks in a fast-paced environment.

Responsibilities include registering patients, verifying insurance and authorization, handling PBX calls, and maintaining patient confidentiality while