Patient Access & Admissions Specialist

Merrimack Health; Methuen (MA); On-site; USD 25,000 - 37,000; Full time

Job summary

Merrimack Health in Methuen, MA is seeking an admissions clerk to arrange for efficient admission of inpatients and registration for hospital outpatient testing or procedures.

The role requires interviewing incoming patients, entering information in the computer, and communicating policies. Excellent communication and customer service are essential; ability to work under pressure and be flexible is valued.

Qualifications

• Education: High school graduate or equivalent.
• Experience: Previous experience with medical terminology.

Responsibilities

• Arranges for efficient admission of inpatients and registration for hospital-based outpatient testing or procedures.
• Interviews incoming patients or representatives and enters information required for admission into the computer database.
• Ensures patient information is collected and patients are aware of hospital policies and procedures.
• Distributes appropriate information to ancillary departments.
• Participates in performance improvement and CQI activities.
• Demonstrates excellent communication and customer service skills.
• Treats patients and families professionally with respect and dignity.

Skills

Excellent communication

Customer service

Professional conduct

Education

High school diploma or equivalent

Job description

Merrimack Health in Methuen, MA is seeking an admissions clerk to arrange for efficient admission of inpatients and registration for hospital outpatient testing or procedures.

The role requires interviewing incoming patients, entering information in the computer, and communicating policies. Excellent communication and customer service are essential; ability to work under pressure and be flexible is valued.